Privacy Policy

Phoenix Psychology
Effective Date: November 17, 2025

Phoenix Psychology (“we,” “us,” “our”) operates the website phoenixpsychology.net (the “Site”).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our Site or contact us.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information you provide directly

When you submit our contact form, we collect the following personal information:

Name
Email address
Any additional information you voluntarily include in your message

Information automatically collected

Because our website is hosted on Wix, certain information may automatically be collected, including:

IP address
Browser type
Device information
Pages visited
General usage data

This may occur through Wix’s built-in analytics tools, cookies, or similar technologies.

2. How We Use Your Information

We use your information to:

Respond to your inquiries submitted through the contact form
Communicate with you about your request or question
Maintain and improve our website
Ensure security, prevent misuse, and comply with applicable laws

We do not sell or rent your personal information.

3. Legal Basis for Processing (for visitors in the EU/UK)

We process personal data under the following lawful bases:

Consent — when you submit information through our contact form.
Legitimate interest — to maintain website functionality and security.

4. How Your Information Is Stored and Protected

Our website is hosted on the Wix.com platform, which stores your data on secure servers behind a firewall.

We take appropriate technical and organizational measures to protect your personal information, but no method of transmission over the Internet is 100% secure.

5. Sharing Your Information

We may share your information with:

Wix.com, our website host (as necessary for website operation)

We do not share your information with third parties for marketing purposes.

Information may also be disclosed if required by law, regulation, or legal process.

6. Cookies and Tracking Technologies

Wix may use cookies or similar technologies to:

Enable website functionality
Track performance and usage
Improve the user experience

You can control cookie preferences through your browser settings.

7. Your Rights

Depending on your location, you may have the right to:

Access personal information we hold about you
Request correction or deletion
Withdraw your consent
Request that we restrict or stop processing your data

To exercise any rights, please contact us using the details below.

8. Data Retention

We retain personal information only as long as necessary to:

Respond to your inquiry
Comply with legal obligations
Maintain accurate records

After this, we securely delete or anonymize the data.

9. Third-Party Links

Our Site may contain links to external websites.
We are not responsible for their content or privacy practices.

10. Contact Us

If you have questions about this Privacy Policy or wish to make a data request, you can contact us at:

Phoenix Psychology
Website: phoenixpsychology.net
Email: admin@phoenixpsych.com

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.